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— Support centre
Frequently Asked Questions (FAQ)
Quick answers about orders, delivery schedules and receiving your parcel.
My order hasn't arrived yet. Where is it?
A. Start by checking the tracking link in your shipping confirmation email. Tracking can take 24–48 hours to update after dispatch. If the estimated delivery window has passed, email us with your order number and we’ll help you check the latest status.
Do you deliver on public holidays?
A. You can place an order at any time, but most delivery partners do not collect or deliver on public holidays. Orders placed during a holiday are normally processed on the next available business day.
Do you deliver to my postcode?
A. Available destinations and delivery services are confirmed after you enter your postcode at checkout. If no option appears, contact our support team before ordering and we’ll check the available routes for you.
Is next-day delivery available on all orders?
A. Not on every order. Next-day availability depends on your location, product availability, order time and the delivery service operating in your area. All eligible options are displayed at checkout.
Do I need to be there to sign for delivery?
A. A signature or age check may be required depending on local regulations and the carrier’s policy. When required, an eligible adult should be available with valid identification at the delivery address.
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Tell us what you need and include your order number if you have one. Our team will point you in the right direction.
Foger Switch Pro Pods
Foger Switch Pro Kits
Foger Bit 35K
